In this day and age, remote work seems to be the salvation for many. When so many stores and other on-site businesses had to close, things now happen online. And that means there is increasing demand for remote customer support specialists.
We have a compiled a list of resources we think will help you master your customer support skills. Or if you don't have previous experience, it could be a great starting point in your career. Working as a customer support specialist is usually a relatively accessible entry point to an industry. Let's take IT for example: it could take years to become a truly skilled software developer, but you could get hired much easily in the customer service department of an IT company...which could give you the possibility to learn while doing 🙂